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London Heathrow Airport, Terminal 3 Integrated Baggage

Connecting Heathrow's baggage systems for a better passenger experience.

Requirement

This key project for airport operator BAA and its stakeholders saw the construction of a new integrated baggage hall for Heathrow Terminal 3. Linking and integrating the campus-wide baggage system, the new system is designed to reduce the risk of lost baggage for the airlines operating from the terminal.

Solution

SPIE was contracted to design, supply, install, test and commission mechanical, electrical and public health services to the new baggage hall.

Results

Linking and integrating the campus-wide baggage system has allowed BAA to reduce the risk of lost baggage for the airlines operating at terminal 3 and deliver a better customer experience for passengers

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